Every of the major card brands, the inclusion of Visa, MasterCard, and others, has its acknowledged system of reason codes. 1 – Merchandise/Services Not Received; Mastercard Reason Code 4853 – Goods or Services Not as Described or Defective;. MASTERCARD Reason Code Description. Why did I get a chargeback with Mastercard Reason Code. 11, 16. Different card networks have different reason code systems. In some circumstances, Mastercard allow consumers to reverse a credit card transaction by filing a chargeback. ”. In fact, the same thing could be said of other chargeback reason codes, too. ACH return codes are a type of shorthand for specific information concerning the return, much like the card decline codes or dispute reason codes used by credit card networks. When a cardholder disputes a charge, their issuing bank will review the transaction and decide if. For those facing a lower chargeback volume, however, alerts might not provide a positive ROI. In the case of friendly fraud, that reason could be completely invalid and. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. , as a result of a legitimate purchase of the Driving Manual from our online store drivingmanual. Dispute Reason Code: A specific code associated with the reason given by the buyer for initiating the chargeback. Card networks send these codes to merchants to indicate why a chargeback has been filed. 1 Transaction Information Documentation Retention Period. Then, the crook attempts to trick the victim into disclosing personal account information (account number, routing information, SSN, etc. This means that it will require merchants to provide evidence supporting their claim that a transaction was authorized by the cardholder. Code 10. 196Chargeback Reason Codes Retrieval Reason Codes 78 Int'l only Service Violation Code Discover 4541 AP 4586 AW 4755 RG 4553 RM 8002 RN2. ONE reason code is an alphanumeric code selected from a fixed list by the issuing bank to indicate the reason of cardholder gave for requesting a chargeback. 00. Chargebacks911® can help your business manage all aspects of chargeback reason codes, with proprietary technologies and experience. If a dispute has a strong enough basis to warrant a chargeback, Discover will send a chargeback notice to the merchant along with the reason code for the chargeback. Merchants who believe they have received an invalid chargeback under reason code C05 may are able to represent the transaction the reverse the chargeback with the right compelling evidence. Chargeback Reason Codes by Industry. Reasons for Return: Not Sufficient Funds - Not Sufficient Funds, NSF, Insufficient Funds, ISF are the same message. 4853 – Cardholder Dispute – Goods or Services Not Provided. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. Discover is a credit card network and an issuing bank—just like American Express. Look below the surface. Review your credit card processor’s policies to understand its chargeback dispute process. . And most go about it indirectly. 2. The use of this reason code indicates that the cardholder does not recognize the transaction as it appears on their bank statement. 3 applies when a cardholder claims a charge—made in a card-present environment—was. Depending on the chargeback, the required evidence might consist of transaction receipts, particular authorization response codes, proof of delivery, correspondence with the customer, or any number of other specific documents. The reason codes are grouped into several broad. ”. 6 General update and rebranding. Fraudsters can create counterfeit. 3. The chargeback applies to the following scenarios: The. Suspected fraud is a common reason, as is insufficient funds in the cardholder’s account. ; Resources. Discover Chargeback Reason Codes Explained. 1. The sales slip must include both aUA01 Fraud – Card Present Transaction. 2=1020 etc. It is associated with a chargeback reason code, and it is specific per Card Scheme. All ACH return reason codes consist of the letter “R” followed by two. 4. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. Chargeback Reason Codes: List & Tips for Merchants REASON CODE CATEGORIES Fraud 10. Here’s how. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. 4854 Cardholder Dispute—Not Elsewhere Classified (U. Get your complete guide to the new Visa reason codes, including all the detailed information, chargeback time limits, and other important information you need. Specify the invoice date and net due date that you want the system to assign to chargebacks. The shorthand description is “Transaction Not Recognized. Thanks for following the Chargeback Gurus blog. Clearly differentiate between card-present and card-absent transactions by noting mail, phone, and internet. The chargeback timeline can be based on one of several start dates: If the delivery date or service performance date was not specified, the issuer must wait at least 30 calendar days after the transaction processing date to initiate the chargeback but not exceed 120 calendar days. Receiving a damaged product. Please refer to chapter 5 for. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. Codes are not often shared between issuers which means it can be difficult to remember the details of each. Most chargebacks are violations of the rules and regulations established by a payment brand, such as Visa®, MasterCard® or debit network. . Credit card authorization is a notification given by a credit or debit card issuer (i. We’ll Handle the Chargebacks. Either the acquiring or issuing bank could initiate the. The right to dispute a transaction is a federal law in. Here’s how your store can prevent and deal with chargebacks. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. Reference these when rebutting cardholder disputes at your small business. Depending on the specific situation, Mastercard will match authorization response to one of the following merchant advice codes: Mastercard Response Code. 26% - the number of chargebacks that result from undelivered orders. 12. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. 33%: Moreover, region-specific laws can also impact chargeback rates. As both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. Search the Chargeback Reason Code Database. Code 4807: Fraudulent Card-Present Transaction. 3 –. But friendly fraud is much more ambiguous. Once you know why a chargeback happened, you can start building a case to address the claims that were made. Invalid Reasons for a DisputeThe reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. Which is meant to know the reason for the dispute. There are a number of chargeback reason codes that are dedicated specifically to transaction errors. 4808: This code can refer to: Account Number Not on File. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. ©The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. 26: Outcome: Type: String; Unique: No; Blanks: Yes; Max Length: 3000 characters compliance process depending on whether a chargeback right exists. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the. Reason codes for chargebacks are assigned by issuing banks at the time of their creation, depending on the nature of their occurrence. All 1. Mastercard asserts that SecureCode will prevent unauthorized charges and reduce fraud. 5 Removed unused Visa (60) and Discover (4580) Chargeback Codes Added Section 1. Updated August 23, 2023. Each card issuer follows their own. For example, Mastercard has a code which indicates a ‘consumer dispute. Reason codes vary by card brand. That’s 50% more time than what the major card networks allow. These codes are broken down into five different category. A new 4 byte reason code will be used moving forward. ” This code indicates the merchant waited too long to finish processing a transaction, and the account was no longer in good standing when the transaction was completed. . . Clerical Services industry for image exchange and the creation of IRDs. Chargeback prevention strategies vary based on the reason for the. Feel free to submit topic suggestions, questions or requests for advice to:. Check with the issuing banks to determine what time limits may apply to you. 18167 US Highway 19 N Clearwater, FL 33764 877. Table A-1 shows all possible values for the <response> and <message> elements. Chargebacks are something every business wants to avoid, as they can. It can protect against criminal fraud attacks, but equally important, it protects you from liability due to fraud and other losses. FR2 Fraud Full Recourse Program. The customer is claiming that this purchase was not authorized. Last updated: October 15, 2019 . There are over 80 unique return codes, and each one represents a different type of return. 3. . Major card networks including Visa, MasterCard, Discover and American Express have different reason code systems. A truly effective chargeback management strategy must encompass prevention as well as disputing cases of friendly fraud. The following are some examples: Visa Reason Code 13. Try Shopify free for 3 days, no credit card required. Chargeback Code Authorization Errors; A01: Charge Amount Exceeds Authorization Amount: A02: No Valid Authorization: A08: Authorization Approval Expired: Chargeback Code: Type: Fraud: F10* Missing Imprint: F14* Missing Signature: F22: Expired or Not Yet Valid Card:Chargeback reason code 4837: No Cardholder Authorization applies in situations where customers claim a card transaction was unauthorized, but do not feel the issue can be resolved through the merchant. Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involvingA chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. 2. Bulletin File 08 RequestedRequired authorization not obtained 12 Account number not on file 31 Transaction amount differs 34 Duplicate Processing 35 Card not valid or expired 37 No Cardholder Authorization. Mastercard issuers use merchant advice codes to respond to authorization requests, and as a communication tool with merchants regarding a cardholder's account. As soon as a customer requests a chargeback, their bank will reach out to the business’s bank and give them a heads-up that the chargeback has been requested. Sift’s MasterCard chargeback reason code guide features every. Retrieval Request/ Copy request Reason Codes. Some payment service providers like PayPal and Stripe have their own reason codes as well. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. There are 151 chargeback reason codes across the four major card networks. Card issuers and card networks deem certain chargeback codes to be nearly indisputable by merchants, and as a result, a merchant can be charged a fee of up to $500 by card networks for submitting a dispute of such chargebacks. Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. The list of chargeback reason codes in this article is organized by card brand and type of dispute. • Removed reason code 4840 (Fraudulent Processing of Transactions) Chapter 1—General Information. 06%: 1. American Express chargeback reason code C31 falls under the “Card Member Disputes” category. R03 Insufficient Reply. It’s important to look up the code to understand why a transaction, good, or service was disputed in order to properly present a solid case to win the chargeback. There are several reasons why an issuer might decline a transaction. 3), the acquirer has 18 days to respond to the dispute • For Visa Collaboration reason codes (RC 12. Code Description; 30: Services Not Provided or Merchandise Not Received: 41: Cancelled Recurring Transaction: 53:. In these situations, a merchant’s billing descriptor is simply not recognized by the customer. However, you’re not alone; they create headaches for many players within the Mastercard ecosystem. Acquirer Use of Message Reason Code 7623. Always ask for authorization regardless of the transaction amount. Values are: Blank: Use the receipt G/L date. Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. Follow the Rules. Only an issuer can initiate the chargeback process. Through 2021, we analyzed chargeback reason codes across various subscription-based verticals. 12. Unlike other. 8 Added American Express chargeback information Chapter 3 1. 4: Other Fraud–Card-Absent Environment. Did not issue a credit, because it does not accept returns, but did not properly disclose its return policy. mastercard chargeback reject codes. The chargeback reason codes were created to standardize the list of acceptable reasons a bank may submit a card chargeback or a direct debit chargeback on behalf of its customer. Reason Code Directory. Card networks send these. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. Take, for example, a reason code 4853 chargeback claiming that merchandise or services ordered were not received. As both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. Specify the invoice date and net due date to assign to chargebacks. Your business may not have to handle all chargeback cases — the processor will provide automatic representation in some. About Us; Careers We're hiring! In The Press; Latest News; Events; Corporate Responsibility; Brand Resources; Contact Us. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. In addition to Reason Codes changing as a result of the VCR program, each Reason Code is now associated with a new Reason Category. The issuing bank collects evidence from the customer and categorizes the chargeback using the appropriate, card network-specific, reason code. Protect cardholder data. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback,What is American Express chargeback reason code A02?. At their core, false declines are legitimate transactions that get blocked on the suspicion of fraud without any fraud actually occurring. 1 – EMV Liability Shift 10. Everything You Need to Know (2023) Shopify POS has everything you need to sell in person, backed by everything you need to sell online. These codes are broken down into five different category. ; Help Center Find answers to common questions about Midigator’s technology,. They can also be caused by a merchant failing to process a cancellation promptly. [1] Sift. The shorthand description is “No Authorization. Processing Errors involve chargeback and disputes revolving around processing issues, late presentment, credit processed as charge, invalid card numbers, no show errors, incorrect charge amounts. ’For card-absent transactions, use all Visa tools, including AVS, CVV2, Visa Secure, and more, to reduce instances of fraud. American Express Chargeback Codes (2023) American Express functions as a card network and an issuing bank. • Rule changes for chargeback reason codes involving unjust enrichment associated with credits issued before or after a chargeback and/or after a second presentment. This code indicates that the cardholder claims not to have agreed to a currency conversion that took place. You can learn more about each one by visiting the Mastercard Chargeback Guide. By entering your email, you agree to receive marketing emails from Shopify. Chargebacks were originally introduced to protect consumers from fraudulent or unauthorized transactions. 47 Reason Code 75: Transaction Not. Depending on the reason code, supporting documentation may include: Copies of the order confirmation, invoice, or receipt; Proof of. Paymentology will submit the chargeback using the appropriate chargeback reason code. 02/10/16 Added Debit Chargeback Reason Codes. As both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. Other reason codes address entirely understandable reasons for cutting a. Card Type Reason Code Reason Text Chargeback Category Preventable Reversible VISA 30 Services Not Provided or Merchandise Not Received Non-Receipt of Goods or Services NO YES VISA 41 Canceled Recurring Transaction Cancelled/Returned by CardholderAs both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. ”. prenotification of chargeback, depending on the chargeback reason code, to the agency requesting additional documentation to properly dispute and remedy the chargeback. But if your chargebacks Win Rate is above that percentage, then ensure that your Return on Investment (ROI) index is over 50%. R. A chargeback filed due to buyer’s remorse is a prime case of friendly fraud; a situation where a customer side-steps a return policy in order to gain an illegitimate refund. The issuing bank will then pass on the chargeback to the merchant. The shorthand description is “Goods/Services Damaged or Defective. ”. 6: Duplicate processing/Paid by other means. Stripe maps each network code into one of eight categories, based on the general claim and the evidence you need to submit to effectively challenge that type of claim. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Chargeback representment succeeds when you can present your rebuttal concisely and substantiate. Visa chargeback reason code 75 is filed as an honest mistake. 1? Chargeback reason code 11. Below are some examples of more common reason codes. . 2 EMV Liability Shift. The most comprehensive guide to chargeback reason codes. *These networks do not have specific reason codes assigned to dispute; however, any retrieval that is received without a reason code will be assigned a default code of 1. 7. 1: Use the corresponding dates from the invoice. There are tricks you might use to circumvent an undesirable authorization message, such as not requesting authorization at all, or making multiple attempts on a declined card. 04/09/14 Discover: DC, U02. Technical. As mentioned earlier, the given reason for a chargeback may be far different from the actual reason. 34 3. Vantage HouseUse fallback options—like manually entering transaction data—as a last resort. In addition to Reason Codes changing as a result of the VCR program, each Reason Code is now associated with a new Reason Category. Choosing what compelling evidence to submit. Visa requires processors and banks use to this system for multiple tasks, including challenging initial chargeback results. It is subject to change and may not include every currently known dispute reason code. 4. All cardholder data must be encrypted, truncated, or tokenized; account numbers can only be partially displayed. This chargeback reason code was retired by Visa in April 2018. Chargeback reason code 12. What is Visa. By entering your email, you agree to receive marketing emails from Shopify. 3 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. resolved via the chargeback management process and within timeframes. This chargeback occurs when merchants do not adequately provide currency information. Thus, the easiest way to prevent chargeback reason code 75 from being. This chargeback reason code is also referred to as “Point-of-Interaction” Errors. The chargeback period, or the time limit for filing a chargeback, depends on the card scheme and the chargeback reason code. The functionality of the Activity Report presented in greater detail on pages 34-48 in the following guide:. SecureCode also includes another important benefit just for merchants: if fraud is reported on a transaction that was authenticated with SecureCode. Reason Codes Category 1: Authorization. ”. Luckily, our reason code directory makes is a bit simpler to make sense of issuer codes. FR4 Immediate Chargeback Program. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. A reason code is an alphanumeric string of text an issuing bank attaches to a chargeback dispute to explain its cause. Chargeback reason codes will usually provide specific information about what kind of evidence is needed to get the chargeback reversed. [1] Sift. 1 Chargebacks A chargeback is a rules-based mechanism, with time-sensitive workflows, that enables the issuer and the acquirer to determine the financial liability of a disputed transaction. 60 due to merchandise, fees, overhead, and other sources of loss. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. No two merchants will get exactly the same chargebacks for the same reasons, but there are definite patterns depending on the market you serve. Chargebacks. This code applies when either the transaction was processed using an incorrect account number, or the transaction itself was not authorized. For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. It’s easier to contact their card issuer and file a chargeback—no need to go to you. A chargeback filed due to buyer’s remorse is a prime case of friendly fraud; a situation where a customer side-steps a return policy in order to gain an illegitimate refund. There are also a series of dates: Disputed date - This is the date the transaction in dispute took place. mastercard dispute form. Explaining Mastercard Reason Code 4859 - No Show/Addendum/ATM Dispute. 3. 06%: 1. Reason Code 53 chargeback can be re-presented in one of the following circumstances: chargeback is invalid or a credit was processed. This may be done by either the merchant or the issuing bank. Not recognizing your billing descriptor on a statement. This code applies when either the transaction was processed using an incorrect account number, or the transaction itself was not authorized. Code 34 – will be renamed 'Point of Interaction Error' and will be used for the following issues: 31 Transaction amount differs; 34 Duplicate processing; 42 Late presentment; 46 Correct transaction currency code not provided; Issuers have the option of using the existing chargeback reason codes or the renamed code covering a variety of issues. While the updates have been published, they do not go into effect until Oct. 2 chargeback if you override a declined, referral, or pickup authorization message, but process the transaction anyway. Dispute Category. Chargebacks are something every business wants to avoid, as they can. MasterCard: Reason Code 4859 Services not rendered. They also can’t prevent the lost sales revenue and merchandise resulting from a consumer dispute. Step 4: Card Network Collects Dispute Information. R13 No Reply. Use order validation and prevention alerts. 2. You cannot effectively fight chargebacks until you identify which of these three things is actually responsible. Despite all the rules and guidelines, the outcomes of the chargeback process can be, at times, subjective, and can vary based on the scenario, merchant payment. The sales receipt and/or date and amount of the authorization if other than the transaction date. These reason codes indicate disputes that occur as a result of inaction or wrong action on either party’s part (merchant or cardholder). 1? Visa chargeback reason code 12. Reason Code. 00 EUR as a Withdrawal fee. Write customer-friendly policies. Each chargeback has a chargeback reason code assigned to it, which is a two-digit number that corresponds to the reason the customer is disputing the charge. This will be referenced in the chargeback notice you received. So don’t spend another second worrying about chargebacks. Reference these when rebutting cardholder disputes at your small business. With the implementation of Visa Claims Resolution, reason code 98 eventually became obsolete. There are two parts to this. Response to retrieval request: Based on the information provided, the acquiring and issuing banks resolve the dispute, if possible. Reason Code: Numeric: Code for the chargeback request (see below). While there are many chargeback reason codes, all chargebacks fall into one of three categories:M10 Vehicle Rental – Capital Damages. Additionally, in some cases the merchant can use them to prevent a chargeback from occurring. Chargeback reason codes identify the general reason behind a chargeback. This chargeback occurs when merchants do not adequately provide currency information. Any time. The shorthand description is “Incorrect Account. Discover uses unique codes to explain those reasons to merchants. 4 is an updated version of legacy reason code 77, which was phased out under the Visa Claims Resolution initiative. M01 Chargeback Authorization. For example, the dispute reason “Cardholder Does Not Recognize” is denoted under the Discover reason codes system as “AA. It may also be used if the. ”. Select a tab to see the possible reason codes for each dispute event category, divided by scheme. For example, Mastercard has a code which indicates a ‘consumer dispute. 9), the acquirer has 24 days to respond to the dispute • For MasterCard, the acquirer has 45 days to respond to the disputeThere are dozens of reasons why cardholders and issuers dispute transactions. S. If you want a more thorough explanation of a given reason code, you can find it in our reason code lookup tool. The use of this reason code indicates that the cardholder is claiming they did not participate in the transaction, and American Express believes a counterfeit card was used. Code. The chargeback reason code. By entering your email, you agree to receive marketing emails from Shopify. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. 5%. Visa’s 22 chargeback reason codes will be merged into client disputes – fraud, authorization, processing errors, and four guidelines. Each card issuer follows their own standards for defining reason type, code and its format. Responding to Mastercard Reason Code 4853 Chargebacks. Protect stored cardholder data. 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. The reason code. and the last 4 digits of the card number. These chargebacks occur to resolve chargeback-related disputes between network members. People request chargebacks for all kinds of reasons—some sinister (like friendly fraud), some because the item they bought never arrived. 3. The shorthand description is “EMV Counterfeit. 2. Mastercard chargeback reason code 4831 falls under the “Point-of-Interaction Error” category. All 1. 3? Visa chargeback reason code 13. The cardholder’s bank assigns a reason code to each chargeback before sending it to the merchant. 2 - Incorrect Transaction Code. a bank, credit union, etc. . On that note, below are some vendor missteps that could result in Visa reason code 13. Try Shopify free for 3 days, no credit card required. Visa, Mastercard, and other leading card companies each have their own respective set of codes for this purpose. NOTE: Domestic Processing Violations are not a covered reason under new Visa chargeback codes. “Our broad international experience with the banking industry, our familiarity with each and every credit card network’s unique chargeback guidelines, our proprietary. Chargeback Reason Codes Page 2 of 5. A transaction modifier (or modifier) represents specific circumstances associated with a card sale that change what compelling evidence is required to overturn the chargeback. (Reason Code 4850) > Arbitration Case Filing-For Chargebacks Initiated On or Before 16 April 2020. Select a tab to see the possible. 2 Compliance Cases How many chargeback reason codes are there? Among the four major credit card networks, there are a total of 151 reason codes. From there, the merchant can look up the code to figure out what the dispute is about. Click on “report a problem” and select the transaction in question. Built with a single, intuitive console, Sift’s end-to-end solution eliminates the need for disconnected tools, single-purpose software, and incomplete insights that drain operational. 2, it’s simple and straight-forward: The merchant attempts in any way to force, circumvent, or override a declined authorization. Assemble Your Evidence. This provided a number of insights into the typical. This code is used when a cardholder claims that a fraudulent transaction occurred in a face-to-face environment, such as a retail store. The shorthand description is “Credit Not Processed. Merchants who believe they have received an invalid chargeback under reason code 13. • Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. Merged with new RC 34 0 Transaction amount differs Merged with new RC 34 & Late Presentment Merged with new RC 34 D Correct Transaction Currency Code not provided Merged with new RC 34 . The chargeback can be for the total transaction amount or a lesser amount. 1002 - Cardholder disputes billed amount. France saw a drop of roughly 50% during the same period. Each of the major card brands, including Visa,. The reason code also presents a timeline to fight the chargeback and what evidence is needed to reverse the chargeback. Contents AUSTRALIAN MERCHANT CHARGEBACK REASON CODES. 4? Visa chargeback reason code 12. This list was generated 5/4/2022. Chargeback reason codes are what tell a merchant why a customer is disputing a charge.